Letter #3 sent 
My 3rd letter To EA
- Thread starter DM xFantin
- Start date
Here the responce to my Fifth letter
RESPONCE
Discussion Thread
Response (EARepVladimir)
05/20/2008 05:07 PM
Greetings,
Thanks for contacting us again regarding this issue.
We've already escalated your first question with incident number [080519-002207] to higher level/concerned department, and the issue is still waiting for a response from that team. Since this is a duplicate of that issue, we are going to close this incident and leave that one open for the response.
We apologize for the delay. Someone should be in contact with you soon regarding this issue.
Sincerely,
EA Rep Vladimir
Player Relations
Electronic Arts
LETTER
Customer
05/20/2008 04:19 PM
Dear Ea,
Im a frequent player of your great game medal of honor Heroes 1 and 2, but
over the last few months I have actually QUIT your game for a very simple
reason, hackers. They are getting out of control, and I can't believe that
there hasn't been anything done to stop them. They are using rapid fire, no
vote hacks, unlimited ammo, speed hacks, dual pistol, the ability to walk
through walls, and many more hacks that are COMPLETETLY RUINING YOUR GAME.
90% of the top 100 on medal of honoe heroes 2 hacks! The exception are the
people tagged in clans such as FL, DM and TR. It's getting WAY out of hand,
and it would benefit your game if you took action against these cheaters. In
medal of honor heroes 1 they have flying abilities with automiatic rocket
launchers. Its IMPOSSIBLE to dodge and most of them CANNOT be voted!
Here is some video EVIDENCE of hackers. I hope this makes you realise what
they are doing, because hackers disgust me and everyone who plays fairly
http://www.youtube.com/watch?v=yxjARZrkfVI&NR=1
Has abyone from EA played and seen these hackers?
This is a very important responce. It tells us that the people replying to us CANT do anything because there low in the company ranks.
RESPONCE
Discussion Thread
Response (EARepVladimir)
05/20/2008 05:07 PM
Greetings,
Thanks for contacting us again regarding this issue.
We've already escalated your first question with incident number [080519-002207] to higher level/concerned department, and the issue is still waiting for a response from that team. Since this is a duplicate of that issue, we are going to close this incident and leave that one open for the response.
We apologize for the delay. Someone should be in contact with you soon regarding this issue.
Sincerely,
EA Rep Vladimir
Player Relations
Electronic Arts
LETTER
Customer
05/20/2008 04:19 PM
Dear Ea,
Im a frequent player of your great game medal of honor Heroes 1 and 2, but
over the last few months I have actually QUIT your game for a very simple
reason, hackers. They are getting out of control, and I can't believe that
there hasn't been anything done to stop them. They are using rapid fire, no
vote hacks, unlimited ammo, speed hacks, dual pistol, the ability to walk
through walls, and many more hacks that are COMPLETETLY RUINING YOUR GAME.
90% of the top 100 on medal of honoe heroes 2 hacks! The exception are the
people tagged in clans such as FL, DM and TR. It's getting WAY out of hand,
and it would benefit your game if you took action against these cheaters. In
medal of honor heroes 1 they have flying abilities with automiatic rocket
launchers. Its IMPOSSIBLE to dodge and most of them CANNOT be voted!
Here is some video EVIDENCE of hackers. I hope this makes you realise what
they are doing, because hackers disgust me and everyone who plays fairly
http://www.youtube.com/watch?v=yxjARZrkfVI&NR=1
Has abyone from EA played and seen these hackers?
This is a very important responce. It tells us that the people replying to us CANT do anything because there low in the company ranks.
...
hope u guys do make a change in the game do it for sparata.....
THIS....IS.....SPAAAAARRRTTTTAAA!!!!!!!!!!!!!!!!!!!!!!!
hope u guys do make a change in the game do it for sparata.....
THIS....IS.....SPAAAAARRRTTTTAAA!!!!!!!!!!!!!!!!!!!!!!!
Customer
05/21/2008 12:23 PM
"to higher level/concerned department, and the issue is still
waiting for a response from that team"
Is the responce they will give confidential, or will it be a responce to
me?
As there are many 'clans' in medal of honor, I have taken the liberty of
creating an 'anti hacker movement'. You may recieve many letters regarding
this subject from people who have been supporting me.
www.dmclanforum.com is the main site this movement is from
Response (EARepRalph)
05/21/2008 09:12 PM
Hi Nick ,
Thank you for contacting EA Ingame support.
Due to the nature of your issue, more time is required for investigation. I
apologize for any prolonged delays this might cause, but please rest assured
that we are trying to handle your issue in a timely manner. During this
time, you may still update your incident with additional information that
might help us resolve your issue without causing any additional delay. To
update your incident click the link above that says, To view or update your
question from our support site, click here.
We appreciate the opportunity to assist you and look forward to getting you
back in the game!
Sincerely,
EARep Ralph
Player Relations
Electronic Arts
Were fucked
05/21/2008 12:23 PM
"to higher level/concerned department, and the issue is still
waiting for a response from that team"
Is the responce they will give confidential, or will it be a responce to
me?
As there are many 'clans' in medal of honor, I have taken the liberty of
creating an 'anti hacker movement'. You may recieve many letters regarding
this subject from people who have been supporting me.
www.dmclanforum.com is the main site this movement is from
Response (EARepRalph)
05/21/2008 09:12 PM
Hi Nick ,
Thank you for contacting EA Ingame support.
Due to the nature of your issue, more time is required for investigation. I
apologize for any prolonged delays this might cause, but please rest assured
that we are trying to handle your issue in a timely manner. During this
time, you may still update your incident with additional information that
might help us resolve your issue without causing any additional delay. To
update your incident click the link above that says, To view or update your
question from our support site, click here.
We appreciate the opportunity to assist you and look forward to getting you
back in the game!
Sincerely,
EARep Ralph
Player Relations
Electronic Arts
Were fucked
Here is my 6th letter, which is directed at the shitty automated responce i recieved.
Dear Ea,
This is my fifth letter in as many days, and I've been very disapointed with the responces I have recieved. I find that they are automated and are not personal, which means that I find that there isn't anyone actually listening to me.
For example, I updated my letter with another question, and i got the exact same responce, but written by a different representant.
What i would like to do is have a chat with a representant on a different site.
This site is a paid domain name and is full with people just like I, who are disgusted by hackers in your games.
Here is the site: www.dmclanforum.com . My name is DM InsaneWaR
Thank you for your time and I hope that you will help a customer in need
Sincerely
Nick
If anyone registers from EA, telll them that I will be delighted to speack to them in very colorful language
lol jk tell them i want to speak to them
Dear Ea,
This is my fifth letter in as many days, and I've been very disapointed with the responces I have recieved. I find that they are automated and are not personal, which means that I find that there isn't anyone actually listening to me.
For example, I updated my letter with another question, and i got the exact same responce, but written by a different representant.
What i would like to do is have a chat with a representant on a different site.
This site is a paid domain name and is full with people just like I, who are disgusted by hackers in your games.
Here is the site: www.dmclanforum.com . My name is DM InsaneWaR
Thank you for your time and I hope that you will help a customer in need
Sincerely
Nick
If anyone registers from EA, telll them that I will be delighted to speack to them in very colorful language
lol jk tell them i want to speak to them
EA operates its global Headquarters in
Redwood Shores, California
and with regional headquarters in G
eneva Switzerland
and Singapore.
In addition, EA has worldwide studios in the following locations:
BioWare, Edmonton, Canada;
Black Box, Vancouver, Canada; Bright Light,
Guildford, U.K.; Criterion, Guildford, U.K.;
Digital Illusions, Stockholm, Sweden;
EA Montréal, Canada;
EA Redwood Shores, California;
EA Salt Lake, Utah; EAC (Canada),
Burnaby, Canada;
EALA (Los Angeles), California;
Maxis, Emeryville, California;
Mythic, Fairfax, Virginia;
Pandemic, Los Angeles, California;
Phenomic, Frankfurt, Germany; T
he Sims,
Redwood Shores, California;
Tiburon, Florida;
Hyderabad, India;
Bucharest, Romania;
Shanghai, China;
Seoul, Korea; Singapore; Pandemic
, Brisbane Australia;
Melbourne, Australia
Thos are where EA has a headquarters. Notice Edmonton alberta
:mmlsmiley:
Redwood Shores, California
and with regional headquarters in G
eneva Switzerland
and Singapore.
In addition, EA has worldwide studios in the following locations:
BioWare, Edmonton, Canada;
Black Box, Vancouver, Canada; Bright Light,
Guildford, U.K.; Criterion, Guildford, U.K.;
Digital Illusions, Stockholm, Sweden;
EA Montréal, Canada;
EA Redwood Shores, California;
EA Salt Lake, Utah; EAC (Canada),
Burnaby, Canada;
EALA (Los Angeles), California;
Maxis, Emeryville, California;
Mythic, Fairfax, Virginia;
Pandemic, Los Angeles, California;
Phenomic, Frankfurt, Germany; T
he Sims,
Redwood Shores, California;
Tiburon, Florida;
Hyderabad, India;
Bucharest, Romania;
Shanghai, China;
Seoul, Korea; Singapore; Pandemic
, Brisbane Australia;
Melbourne, Australia
Thos are where EA has a headquarters. Notice Edmonton alberta
:mmlsmiley:
